The fax, or ‘copy telegraph’, was developed by Alexander Bain. The first working fax was exhibited in 1851. It was further developed by Frederick Bakewell. It became a successful communication to speed up letter mail. For years the fax was a large part of daily office life.
Although you may not think so, the fax is still popular in some countries or industries. By the end of 2019, there are still 43 million(!) fax machines in operation worldwide. As a result of digitisation, the ‘paper fax’ has now mostly been supplanted by a digital version. Meanwhile, 11 million companies have switched to online faxing. In this way, 17 billion fax documents are still sent each year. In addition, e-mail ensures even faster communication and a connection with the customer, but for how much longer? The amount of communication channels has increased significantly and multichannel communication is now the new normal.
Make sure you don’t become the ‘new fax’ and develop continuously. TheNewTomorrow helps companies to better connect with customers and consumers in order to realize more business. Immediately tomorrow! Want to know how we do it?
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