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After a successful proof of concept, how now successfully roll-out the customer value program across 18 markets as a key growth driver for the business

Shaping and rolling out a global programme to accelerate local markets in a customer-focused way and grow in business and knowledge and skills.

WHAT?

TIME

RESULTS

Transitioning of 18 key markets into parents-first customer value program.

In 2 years.

Strong business results through establishing ongoing interactions with parents in their journey. Appointed as core business growth driver and now in global roll-out into 18 key markets.

Global roll-out program, structure and implementation to onboard new markets into a customer-first organisation to maximise value for both parents and business.

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Key Note presentation: Accelerate your business through Connected Experienc...
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