After a successful proof of concept, how now successfully roll-out the customer value program across 18 markets as a key growth driver for the business
Het vormgeven en uitrollen van een wereldwijd programma om de lokale markten op een klantgerichte manier te versnellen en om te groeien in business en kennis en vaardigheden.
WHAT?
TIME
RESULTS
Transitioning of 18 key markets into parents-first customer value program.
In 2 years.
Strong business results through establishing ongoing interactions with parents in their journey. Appointed as core business growth driver and now in global roll-out into 18 key markets.
Global roll-out program, structure and implementation to onboard new markets into a customer-first organisation to maximise value for both parents and business.
